We offer several shipping options to ensure you receive your orders quickly and safely:

Standard Shipping (Portugal | Mainland Spain): Delivery in 1-3 business days.
International Shipping: Available to most countries, with variable deadlines.
Order Tracking: All orders include a tracking code to track delivery progress.

Returns: We accept returns within 30 days of delivery.
Refunds: Refunds are processed upon receipt and verification of the returned products.

For more information, see our terms, conditions and guarantees page.

Credit and Debit Card: Visa, MasterCard, American Express and others.
PayPal: Easy and secure.
Bank Transfer: Details after order completion.
Multibanco (Portugal): Multibanco References.
MB WAY (Portugal): Fast and secure mobile payment.
Cash on delivery (Portugal and Spain Continental): Payment upon delivery of the order.

All transactions are protected by SSL encryption.

Products: All products sold on the Piranha Supplies Sales Portal/Online Store have a 6-month guarantee from the date of delivery, in accordance with the provisions of Article 921 nº 2 of the Civil Code.
Services: We guarantee the quality of the services provided and offer technical support during the warranty period.
Warranty Process: In the event of a defect, contact our customer service to begin the replacement or repair process.